Frequently Asked Questions & Contacts

FAQs

Contact Us

Which subscription plan should I choose? [back to top]

Step 1:
Firstly, remember which handle you own… El Ché, El Fidel or Black Edition? Now, simply calculate approximately how many blades you use per month or per week: Two blades per month, per week or one blade per week?

Step 2:
After you decide how many blades you normally use, you can now choose your subscription plan.
Raz*War offers 3 levels of subscription for each razor system :

  • small (32 or 40 cartridges / year)
  • medium (48 or 60 cartridges / year)
  • large (64 or 80 cartridges / year)

All the blades will be delivered in one shipment.

Step 3:
Add the items to your shopping cart then follow the steps to finalise your order:-)

How can I place an order on www.razwar.com? [back to top]

You can follow this 4 steps tutorial here:

How long does it take for my order to be delivered? [back to top]

Products bought on Razwar.com are delivered to all countries.
The delivery time is subject to the postal service of the particular country.
Raz*War does not ship through an express mail company such as Fedex or UPS.
Delivery times may vary depending on the type of payment you used while ordering on razwar.com

  • If you selected PayPal as a payment option, your products will be prepared for shipping on the same day. (If the order is placed before 1 pm and on weekdays only.)
  • If you selected a bank transfer as a payment option, your order will be shipped as soon as your payment has cleared and appears in our bank account.
Based on our experience customers can expect between 3 and 14 calendar days as an average delivery time.

Where are the blades produced? [back to top]

Our blades are produced in the USA by an American company which has been in the blade business for over 125 years.
But don’t worry they aren't shipped from the USA. The company has subsidiaries within Europe and we deal directly with them.
The quality of our triple blade is not exactly the same as the 2 big players in the world but comes very close.
They meet the highest international standards for safety and quality. But best of all, they are at a FAIR PRICE.

Why is my razor head falling off the handle when I tap it in the sink to remove the hair stuck between the blades? [back to top]

This is a very interesting question and the answer is very simple: Maybe you are giving your razor a hard time? :-)
Our razor handle is simple, yet functional; it does not take the benefits of the latest technologies; the heads system is made up of 2 small pieces of plastic. Like other small products if we do some “strange” movements or tapping of the shaver, it may well break or fall off :-)
So… don’t be too harsh with your razor … Simply care and cleaning will prolong the handles life…

Contact us.

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By email
You can reach us by email at wecare@razwar.com (Please allow at least 24 hours for a reply)) or through our support website http://wecare.razwar.com

By phone
You can reach us by phone (during working hours) on +32 (0)2 888  58 10  (Special rates may apply)

Send us a letter
You can send us a letter at : Raz*War c/o Growth Bridge – BP10099 – 1300 WAVRE CENTRE – Belgium.